Ape Series (AT&T) APN Settings

What should I do if my data doesn’t connect automatically upon arrival?

Upon arrival in the U.S, most mobile phones will locate the network automatically. However, if you are experiencing difficulty accessing the internet in the U.S, please follow the steps below to check your APN setting.

Your APN should be NXTGENPHONE or phone
Please leave both username and password blank

Android APN Settings

Settings > More > Cellular networks > Access Point Names >
*Delete the original APN first, and then add the APN manually.
add on the right upper corner NXTGENPHONE > save > restart your phone

iPhone APN Settings

Settings > General > Reset > Reset Network Settings
After resetting, please follow the steps below to set your APN:
Settings > Cellular > Cellular Data Network > APN

In iOS system, minor bugs may occur and cause the APN to disappear, please follow the steps below to automatically setup an auto check for available network on your device.

  1. Please open http://coupf.com/atts in Safari. (Chrome will not be able to activate the page.)
    NOTICE: If you have already set up “Profiles & Devices Management”, please delete it first.
  2. Please install it. The file will set your APN for you automatically.
  3. After finishing your install, please restart your device then check your network.

 

If you still cannot solve your problems, please contact MOST SIM via email [email protected] and provide these details:

  1. Screenshot of your “APN name” (Settings > Mobile Data > Mobile Data Options > Mobile Data Network > APN)
  2. Screenshot of  your “Carrier services” (Settings > Mobile Data > Carrier services)
  3. Your accurate location currently
  4. Your phone model

We will help troubleshoot the problems with you.